Westin Copley Revolving Door Glass
Clients
Gateway Casinos
Region
Vancouver, BC
City
New York
Budget
$74 Million
Year Completed
2023
Size
160,000 sq. ft.
Sector
Buildings
Sub-Sector
Culture & Recreation



About Project
TM provided swift emergency response services to address a critical safety situation at the Westin Copley hotel involving broken glass in their main revolving door entrance. This incident required immediate attention to ensure guest safety and maintain the hotel’s prestigious appearance and functionality.
Our Client’s Challenge
The Westin Copley faced a serious security and safety concern when their revolving door’s glass panel was damaged. This situation presented multiple critical challenges:
- Maintaining building security while dealing with compromised entrance infrastructure
- Ensuring guest and staff safety around broken glass
- Minimizing disruption to the hotel’s regular operations and guest flow
- Preserving the hotel’s upscale appearance during the repair process
Our Approach And Solution
We executed a rapid and methodical response to address this emergency situation:
- Immediate Safety Protocol: Upon arrival, our team quickly secured the area around the broken glass, establishing a safe perimeter to protect guests and staff while maintaining alternative access routes to the building.
- Professional Assessment and Planning: Our glass specialists conducted a thorough evaluation of the damage to determine the most efficient repair approach while considering the specialized nature of revolving door systems.
- Specialized Repair Execution: We utilized our expertise in commercial glass installation to carefully remove the broken glass and install new safety-rated glass that met all building codes and safety requirements for revolving door systems.
- Quality Control and Testing: After installation, we conducted comprehensive testing of the revolving door mechanism to ensure proper operation and safety compliance before reopening the entrance to regular use.
The final result was a seamless restoration of the hotel’s main entrance, with minimal disruption to hotel operations. Our efficient response and professional execution helped maintain the Westin Copley’s high standards of safety and aesthetics, demonstrating TM’s capability to handle emergency situations at prestigious commercial properties.